Here, at the Mental Health Association in Delaware, we work with both individuals and families in Delaware to educate, raise awareness and provide support around mental health. Over the years we have received commonly asked questions from the public, including questions about our agency, treatment options and how to get involved with MHA. For your convenience, we have compiled all of the questions here.
We hope this answers any questions you may have, but feel free to contact us with any additional comments or concerns.
FAQ
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The Mental Health Association in Delaware (MHA) is a nonprofit organization dedicated to promoting mental wellness, supporting recovery, and improving the lives of Delawareans affected by mental health conditions.
For more than 90 years, MHA has helped individuals and families across Delaware through education, advocacy, peer support, wellness programs, suicide prevention training, workforce development, and community partnerships. We believe that everyone deserves access to information, hope, and opportunities to live a fulfilling life.
While MHA is not a clinical treatment provider, we help people navigate Delaware's behavioral health system by connecting them with trusted resources, providing education and support, and advocating for a stronger mental health system throughout the state.
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MHA does not provide psychiatric evaluations, counseling, therapy, medication management, or other clinical treatment services.
If you are looking for treatment, our staff can help you understand your options and connect you with behavioral health providers and community resources throughout Delaware.
If you have private health insurance, your insurance company can provide a list of participating behavioral health providers.
If you are uninsured or underinsured, you may qualify for publicly funded behavioral health services through the Division of Substance Abuse and Mental Health (DSAMH). Eligibility is determined through the Eligibility & Enrollment Unit (EEU), which helps Delaware residents access publicly funded mental health and substance use treatment services.
If you're unsure where to begin, contact MHA. We're happy to help you navigate the system and identify resources that best meet your needs.
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Finding the right care can feel overwhelming, but you don't have to navigate it alone.
Treatment may include counseling, therapy, psychiatric care, medication management, peer support, or community-based services. The right combination depends on your individual needs, goals, and circumstances.
MHA can help connect you with licensed counselors, therapists, psychologists, psychiatrists, community behavioral health providers, peer support services, and other local resources throughout Delaware.
If you do not have health insurance, you may also qualify for publicly funded services through the Division of Substance Abuse and Mental Health (DSAMH) after completing the eligibility process through the Eligibility & Enrollment Unit (EEU).
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Starting the conversation can be one of the most important things you do.
Choose a quiet place where you can talk privately without distractions. Share your concerns using specific observations rather than assumptions, and listen with empathy and without judgment. Let your loved one know that you care and that help is available.
Encourage them to speak with a mental health professional or another trusted support person if they are struggling. Sometimes simply knowing someone is willing to listen can be the first step toward recovery.
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If you're thinking about suicide, please know that you are not alone and that help is available right now.
Call or text 988 to reach the Suicide & Crisis Lifeline, available 24 hours a day, 7 days a week.
If you are in immediate danger or believe you may act on these thoughts, call 911 immediately or go to the nearest emergency department.
While MHA is not a crisis response agency, we care deeply about your wellbeing and encourage you to reach out for immediate support. Recovery is possible, and there are people who want to help.
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If someone is in immediate danger of harming themselves or others, call 911 immediately or go to the nearest emergency department.
If the situation is urgent but not life-threatening, Delaware offers several crisis resources.
For adults, call or text 988 to reach the Suicide & Crisis Lifeline. Mobile crisis services may also be available to provide assessment, stabilization, and referrals.
For children and adolescents, contact Child Priority Response Services by calling 1-800-969-HELP (4357). This statewide service helps families experiencing a behavioral health crisis involving a child or teenager.
Once the immediate crisis has passed, MHA can help connect individuals and families with education, peer support, wellness programs, and additional community resources.
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Safe, stable housing is an important part of recovery and overall wellbeing.
Several organizations throughout Delaware provide supportive housing, case management, and community-based services for individuals living with serious mental health conditions.
Depending on your loved one's circumstances, resources may be available through the Division of Substance Abuse and Mental Health (DSAMH), supportive housing providers, and other nonprofit organizations.
If you're unsure where to begin, contact MHA. We'll help you identify resources that best fit your loved one's needs.
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Mental health conditions affect the entire family, and caregivers often need support, too.
MHA offers education, wellness programs, and peer support opportunities that help families better understand recovery, build resilience, and connect with others facing similar challenges.
Additional support is available through organizations such as the National Alliance on Mental Illness Delaware (NAMI Delaware), which offers family education classes and support groups throughout the state.
You don't have to navigate this journey alone. MHA is here to help connect you with the support that's right for you and your family.
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Everyone deserves respectful, compassionate, and person-centered behavioral health care.
If you have concerns about the care you or a loved one received, consider speaking directly with the provider or the organization's patient advocate to see if the issue can be resolved.
If additional action is needed, concerns may also be reported to the appropriate licensing board, accreditation organization, or oversight agency.
If the services were provided through Delaware's public behavioral health system, assistance may also be available through the Division of Substance Abuse and Mental Health (DSAMH) Consumer Affairs Office.
Although MHA cannot investigate complaints, we welcome hearing about barriers people experience when seeking care. Those experiences help inform our advocacy efforts to strengthen Delaware's behavioral health system.
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People with lived experience are at the heart of MHA's mission.
Whether you're interested in volunteering, advocating for better mental health services, participating in community education, sharing your recovery story, or supporting awareness events, there are many meaningful ways to get involved.
MHA also offers opportunities to learn more about peer support and other programs that empower individuals to use their lived experience to support others on their recovery journey.
No matter how you'd like to contribute, we'd love to help you find an opportunity that matches your interests and experience.
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Yes.
MHA is committed to protecting your privacy and providing a safe and secure online experience.
Our Privacy Policy explains how information collected through our website is used, stored, and protected. Our Terms & Conditions of Use outline the guidelines for using our website and online services.
Links to both policies are available on the footer of every page on our website.
